Overall Rating

Kexxel BPO is a Malaysian-based business process outsourcing company with over 20 years of experience in corporate training and telesales.

Kuala Lumpur, Malaysia
Project-based pricing
50–249 employees

Kexxel BPO is a Malaysian-based business process outsourcing company with over 20 years of experience in corporate training and telesales. They specialize in handling customer support, technical support, social media and live chat, inbound and outbound telesales, and surveys. Kexxel BPO emphasizes transparent communication, regular updates, and 24-hour monitoring tools to keep clients informed and in control. They are fully compliant with the Personal Data Protection Act (PDPA), ensuring the lawful and secure processing of sensitive information. Their commitment to hiring and training top-tier staff enables them to effectively manage various business processes.

Services

  • Technical Support
  • Customer Support
  • Social Media & Live Chat
  • Inbound & Outbound Telesales
  • Surveys

Summary of Clients’ Reviews

Clients appreciate Kexxel BPO for their professionalism, responsiveness, and ability to deliver high-quality customer interactions. They are noted for effective project management, timely communication, and adaptability to client needs. Some clients highlight Kexxel BPO's dedication to meeting deadlines and providing detailed analyses that enhance client services.